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Privacy Policy
At TorinPads, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
Information We Collect
We may collect various types of information when you interact with our website, place an order, or contact us.
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Postal or ZIP code
- Country and location details
Order Information
- Products ordered
- Order history
- Delivery details
- Cash on Delivery (COD) order information
Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To arrange shipping and delivery
- To communicate order updates and respond to inquiries
- To improve website functionality and user experience
- To prevent fraudulent or unauthorized activity
- To send service-related communications
- To provide customer support
Payment Information
We currently offer Cash on Delivery (COD) as our only payment method.
As payments are collected at the time of delivery, we do not collect or store any credit card, debit card, or online banking details on our website.
Email Communications
We may use your email address to send:
- Order confirmations
- Shipping updates
- Customer service responses
- Important service-related notifications
- Promotional communications, where applicable
If you have any questions or concerns, you can contact us at:
Opt-Out Instructions
If you no longer wish to receive promotional or marketing emails from us, you may opt out at any time by:
- Replying to any email with “Unsubscribe” in the subject line, or
- Sending a request to [email protected] asking to be removed from marketing communications
Please allow a reasonable time for your request to be processed.
Even after opting out of marketing messages, you may still receive essential emails related to your orders or customer service inquiries.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted third-party service providers only when necessary to operate our business, such as:
- Shipping and delivery partners
- Website hosting providers
- Customer support systems
These parties are required to handle your information securely and confidentially.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain internal records
- Improve our services
When your information is no longer needed, it is securely removed or anonymized.
Third-Party Services
Our website may use third-party tools or services to support operations such as order processing, delivery coordination, or website functionality. These services may process limited data as required to perform their functions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or operations.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:
